TY - JOUR
T1 - Developing and pilot testing a comprehensive health literacy communication training for health professionals in three European countries
AU - Kaper, Marise S.
AU - Sixsmith, Jane
AU - Koot, Jaap A.R.
AU - Meijering, Louise B.
AU - van Twillert, Sacha
AU - Giammarchi, Cinzia
AU - Bevilacqua, Roberta
AU - Barry, Margaret M.
AU - Doyle, Priscilla
AU - Reijneveld, Sijmen A.
AU - de Winter, Andrea F.
PY - 2017/7/19
Y1 - 2017/7/19
N2 - Objective: Skills to address different health literacy problems are lacking among health professionals. We sought to develop and pilot test a comprehensive health literacy communication training for various health professionals in Ireland, Italy and the Netherlands. Methods: Thirty health professionals participated in the study. A literature review focused on evidence-informed training-components. Focus group discussions (FGDs) explored perspectives from seventeen professionals on a prototype-program, and feedback from thirteen professionals following pilot-training. Pre-post questionnaires assessed self-rated health literacy communication skills. Results: The literature review yielded five training-components to address functional, interactive and critical health literacy: health literacy education, gathering and providing information, shared decision-making, enabling self-management, and supporting behaviour change. In FGDs, professionals endorsed the prototype-program and reported that the pilot-training increased knowledge and patient-centred communication skills in addressing health literacy, as shown by self-rated pre-post questionnaires. Conclusion: A comprehensive training for health professionals in three European countries enhances perceived skills to address functional, interactive and critical health literacy. Practice implications: This training has potential for wider application in education and practice in Europe.
AB - Objective: Skills to address different health literacy problems are lacking among health professionals. We sought to develop and pilot test a comprehensive health literacy communication training for various health professionals in Ireland, Italy and the Netherlands. Methods: Thirty health professionals participated in the study. A literature review focused on evidence-informed training-components. Focus group discussions (FGDs) explored perspectives from seventeen professionals on a prototype-program, and feedback from thirteen professionals following pilot-training. Pre-post questionnaires assessed self-rated health literacy communication skills. Results: The literature review yielded five training-components to address functional, interactive and critical health literacy: health literacy education, gathering and providing information, shared decision-making, enabling self-management, and supporting behaviour change. In FGDs, professionals endorsed the prototype-program and reported that the pilot-training increased knowledge and patient-centred communication skills in addressing health literacy, as shown by self-rated pre-post questionnaires. Conclusion: A comprehensive training for health professionals in three European countries enhances perceived skills to address functional, interactive and critical health literacy. Practice implications: This training has potential for wider application in education and practice in Europe.
KW - Health literacy
KW - Multidisciplinary training
KW - Patient-centred communication
KW - Professional education
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U2 - 10.1016/j.pec.2017.07.017
DO - 10.1016/j.pec.2017.07.017
M3 - Article
AN - SCOPUS:85027449920
JO - Patient Education and Counseling
JF - Patient Education and Counseling
SN - 0738-3991
ER -