TY - GEN
T1 - Enhancing personas for well-being e-services and product service systems
AU - Vicini, Sauro
AU - Gariglio, Adriano
AU - Alberti, Francesco
AU - Oleari, Elettra
AU - Sanna, Alberto
PY - 2016
Y1 - 2016
N2 - Personas are usually included in listings of standard methods within design. The study at hand explores how the Personas method gets integrated in a User-Centered process in the domain of hospital process re-engineering, health and well-being e-Services. The aim of this paper is to demonstrate how new extensions of the Personas method allow to effectively tackle specific challenges related to the design process, and to support e-Services development since the early stages of a project. The outcomes of our evolution of the Personas method are accurate and valuable Personas profiles that designers, developers and whoever is part of the project team can trust when crafting the user experience (UX), the user interface (UI) and the other components of e-Services.
AB - Personas are usually included in listings of standard methods within design. The study at hand explores how the Personas method gets integrated in a User-Centered process in the domain of hospital process re-engineering, health and well-being e-Services. The aim of this paper is to demonstrate how new extensions of the Personas method allow to effectively tackle specific challenges related to the design process, and to support e-Services development since the early stages of a project. The outcomes of our evolution of the Personas method are accurate and valuable Personas profiles that designers, developers and whoever is part of the project team can trust when crafting the user experience (UX), the user interface (UI) and the other components of e-Services.
UR - http://www.scopus.com/inward/record.url?scp=84977512315&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84977512315&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-40409-7_35
DO - 10.1007/978-3-319-40409-7_35
M3 - Conference contribution
AN - SCOPUS:84977512315
SN - 9783319404080
VL - 9746
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 365
EP - 376
BT - Design, User Experience, and Usability: Design Thinking and Methods - 5th International Conference, DUXU 2016 Held as Part of HCI International 2016, Proceedings
PB - Springer Verlag
T2 - 5th International Conference on Design, User Experience, and Usability, DUXU 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016
Y2 - 17 July 2016 through 22 July 2016
ER -