Experimental application of Business Process Management technology to manage clinical pathways: A pediatric kidney transplantation follow up case

Martina Andellini, Sandra Fernandez Riesgo, Federica Morolli, Matteo Ritrovato, Piero Cosoli, Silverio Petruzzellis, Nicola Rosso

Research output: Contribution to journalArticle

Abstract

Background: To test the application of Business Process Management technology to manage clinical pathways, using a pediatric kidney transplantation as case study, and to identify the benefits obtained from using this technology. Methods: Using a Business Process Management platform, we implemented a specific application to manage the clinical pathway of pediatric patients, and monitored the activities of the coordinator in charge of the case management during a 6-month period (from June 2015 to November 2015) using two methodologies: the traditional procedure and the one under study. Results: The application helped physicians and nurses to optimize the amount of time and resources devoted to management purposes. In particular, time reduction was close to 60%. In addition, the reduction of data duplication, the integrated event management and the efficient data collection improved the quality of the service. Conclusions: The use of Business Process Management technology, usually related to well-defined processes with high management costs, is an established procedure in multiple environments; its use in healthcare, however, is innovative. The use of already accepted clinical pathways is known to improve outcomes. The combination of these two techniques, well established in their respective areas of application, could represent a revolution in clinical pathway management. The study has demonstrated that the use of this technology in a clinical environment, using a proper architecture and identifying a well-defined process, leads to real benefits in terms of resources optimization and quality improvement.

Original languageEnglish
Article number151
JournalBMC Medical Informatics and Decision Making
Volume17
Issue number1
DOIs
Publication statusPublished - Nov 3 2017

Keywords

  • Business process management
  • Case management
  • Clinical pathway
  • Kidney transplantation
  • Pediatrics

ASJC Scopus subject areas

  • Health Policy
  • Health Informatics

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