L'assistenza domiciliare al paziente tracheotomizzato: esperienza di valutazione del livello di soddisfazione nella città di Milano.

Translated title of the contribution: Home care to tracheotomized patients: evaluation of the customer satisfaction in the city of Milano

M. Linati, P. Bertolaia, D. Caldiroli, G. Sabatino, S. Castaldi, F. Auxilia

Research output: Contribution to journalArticlepeer-review

Abstract

Home care for tracheotomised patients appears to be a relevant problem in health care management. In order to allow patients to be cured at home high care standard have to be assured, and a multidisciplinary level of assistance implemented for preventing complications like respiratory infections. This study was conducted in order to assess patients and/or care givers level of satisfaction through a telephone survey. It was aimed at allowing those responsible for the given services to assess whether improvements can be achieved particularly in so far as the actual clinical and managerial pathway is concerned.

Translated title of the contributionHome care to tracheotomized patients: evaluation of the customer satisfaction in the city of Milano
Original languageItalian
Pages (from-to)825-834
Number of pages10
JournalAnnali di igiene : medicina preventiva e di comunità
Volume15
Issue number6
Publication statusPublished - 2003

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