Physician/Patient relationship following hospital discharge - New methods of therapeutic and care continuity

R. Ciliberti, A. Bonsignore, L. Lorettu, M. E. Secchi, M. Minuto, P. Santi, I. Baldelli

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Healthcare organization aims to shorten hospitalization times, both to facilitate patient turnover and to avoid the risks of the nosocomial environment. Between March and September 2018, patients that were discharged after hospitalization for scheduled reconstructive breast surgery were given a portable device with the Dr. Link app installed, created to allow real-time communication with physicians. Patients and physicians completed a satisfaction survey on their experience with the use of the device. Analysis shows overall patient satisfaction in terms of improvement in relationships and quality of life. Physicians reported more responsible patient behaviour, better compliance, and earlier treatment of complications. Continuous interactive assistance can improve the discharged patient's quality of life and therapeutic path. However, the device risks becoming a negative tool if the health care professional has not made the proper initial emotional investment in the relationship, delegating the totality of the therapeutic relationship to the tablet.

Original languageEnglish
Title of host publication8th International Workshop on Innovative Simulation for Health Care, IWISH 2019
EditorsAgostino G. Bruzzone, Marco Frascio, Francesco Longo, Vera Novak
PublisherDime University of Genoa
Pages70-76
Number of pages7
ISBN (Electronic)9788885741362
Publication statusPublished - Jan 1 2019
Event8th International Workshop on Innovative Simulation for Health Care, IWISH 2019 - Lisbon, Portugal
Duration: Sep 18 2019Sep 20 2019

Publication series

Name8th International Workshop on Innovative Simulation for Health Care, IWISH 2019

Conference

Conference8th International Workshop on Innovative Simulation for Health Care, IWISH 2019
CountryPortugal
CityLisbon
Period9/18/199/20/19

Keywords

  • Care continuity
  • Humanization
  • Medical costs
  • Online communication

ASJC Scopus subject areas

  • Modelling and Simulation
  • Health Informatics

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  • Cite this

    Ciliberti, R., Bonsignore, A., Lorettu, L., Secchi, M. E., Minuto, M., Santi, P., & Baldelli, I. (2019). Physician/Patient relationship following hospital discharge - New methods of therapeutic and care continuity. In A. G. Bruzzone, M. Frascio, F. Longo, & V. Novak (Eds.), 8th International Workshop on Innovative Simulation for Health Care, IWISH 2019 (pp. 70-76). (8th International Workshop on Innovative Simulation for Health Care, IWISH 2019). Dime University of Genoa.