Background. The factors which, especially in a working environment, may be source of anxiety and stress in socio-healt operators are studied. Materials and methods. A sample of 93 subjects was studied, all socio-health operators working with chronic, diabetic patients. The 16 diabetology centres where these operators worked, were spread in various parts of Central- Northern Italy. All subjects had completed a questionnaire, which made it possible, with 20 questions on their professional figure and working habitat, to identify what factors linked to the health working environment determined a state of anxiety and unsatisfaction. Out of 20 questions, two were open and encouraged proposals and suggestions from the operator to improve both the organizational structures and interpersonal relationships in the working environment. All subjects had done the Cattell IPAT-ASQ and IPAT-CDQ tests, which respectively measure anxiety and depression. The Cattell ASQ - Ipat Anxiety Scale test makes it possible to obtain a rapid, objective and standardized evaluation of anxiety levels. The statistical package used was SPSS 5.0. Results. Results from the study carried out in 16 diabetic wards in several Italian regions, showed that the reasons for stress and insatisfaction were caused by poor organization in the working situation and difficult interpersonal relationships.
|Translated title of the contribution||Working environment: Anxiety and stress in socio-health operators|
|Number of pages||8|
|Publication status||Published - 1998|
ASJC Scopus subject areas
- Psychiatry and Mental health