Young users’ perception of a social robot displaying familiarity and eliciting disclosure

Ivana Kruijff-Korbayová; Elettra Oleari; Anahita Bagherzadhalimi; Francesca Sacchitelli; Bernd Kiefer; Stefania Racioppa; Clara Pozzi; Alberto Sanna

doi:10.1007/978-3-319-25554-5_38

Young users’ perception of a social robot displaying familiarity and eliciting disclosure

Ivana Kruijff-Korbayová, Elettra Oleari, Anahita Bagherzadhalimi, Francesca Sacchitelli, Bernd Kiefer, Stefania Racioppa, Clara Pozzi, Alberto Sanna

IRCCS Ospedale San Raffaele

Research output: Contribution to journal › Article › peer-review

Abstract

Establishing a positive relationship between a user and a system is considered important or even necessary in applications of social robots or other computational artifacts which require long-term engagement. We discuss several experiments investigating the effects of specific relational verbal behaviors within the broader context of developing a social robot for long-term support of self-management improvement in children with Type 1 diabetes. Our results show that displaying familiarity with a user as well as eliciting the user’s selfdisclosure in off-activity talk contribute to the user’s perception of the social robot as a friend. We also observed increased commitment to interaction success related to familiarity display and increased interest in further interactions related to off-activity talk.

Original language	English
Pages (from-to)	380-389
Number of pages	10
Journal	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	9388
DOIs	https://doi.org/10.1007/978-3-319-25554-5_38
Publication status	Published - 2015

Keywords

Child-robot interaction
Continuity behaviors
Familiarity display
Human-robot interaction
Long-term interaction
Off-activity talk
Perception of robot as friend
Personalization
Self-disclosure
Social robot
Verbal behavior

ASJC Scopus subject areas

Theoretical Computer Science
Computer Science(all)

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10.1007/978-3-319-25554-5_38

Cite this

Kruijff-Korbayová, I., Oleari, E., Bagherzadhalimi, A., Sacchitelli, F., Kiefer, B., Racioppa, S., Pozzi, C., & Sanna, A. (2015). Young users’ perception of a social robot displaying familiarity and eliciting disclosure. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 9388, 380-389. https://doi.org/10.1007/978-3-319-25554-5_38

Young users’ perception of a social robot displaying familiarity and eliciting disclosure. / Kruijff-Korbayová, Ivana; Oleari, Elettra; Bagherzadhalimi, Anahita et al.

In: Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), Vol. 9388, 2015, p. 380-389.

Research output: Contribution to journal › Article › peer-review

Kruijff-Korbayová, I, Oleari, E, Bagherzadhalimi, A, Sacchitelli, F, Kiefer, B, Racioppa, S, Pozzi, C & Sanna, A 2015, 'Young users’ perception of a social robot displaying familiarity and eliciting disclosure', Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 9388, pp. 380-389. https://doi.org/10.1007/978-3-319-25554-5_38

Kruijff-Korbayová I, Oleari E, Bagherzadhalimi A, Sacchitelli F, Kiefer B, Racioppa S et al. Young users’ perception of a social robot displaying familiarity and eliciting disclosure. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). 2015;9388:380-389. https://doi.org/10.1007/978-3-319-25554-5_38

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abstract = "Establishing a positive relationship between a user and a system is considered important or even necessary in applications of social robots or other computational artifacts which require long-term engagement. We discuss several experiments investigating the effects of specific relational verbal behaviors within the broader context of developing a social robot for long-term support of self-management improvement in children with Type 1 diabetes. Our results show that displaying familiarity with a user as well as eliciting the user{\textquoteright}s selfdisclosure in off-activity talk contribute to the user{\textquoteright}s perception of the social robot as a friend. We also observed increased commitment to interaction success related to familiarity display and increased interest in further interactions related to off-activity talk.",

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AU - Kiefer, Bernd

AU - Racioppa, Stefania

AU - Pozzi, Clara

AU - Sanna, Alberto

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AB - Establishing a positive relationship between a user and a system is considered important or even necessary in applications of social robots or other computational artifacts which require long-term engagement. We discuss several experiments investigating the effects of specific relational verbal behaviors within the broader context of developing a social robot for long-term support of self-management improvement in children with Type 1 diabetes. Our results show that displaying familiarity with a user as well as eliciting the user’s selfdisclosure in off-activity talk contribute to the user’s perception of the social robot as a friend. We also observed increased commitment to interaction success related to familiarity display and increased interest in further interactions related to off-activity talk.

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Young users’ perception of a social robot displaying familiarity and eliciting disclosure

Abstract

Keywords

ASJC Scopus subject areas

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