Young users’ perception of a social robot displaying familiarity and eliciting disclosure

Ivana Kruijff-Korbayová, Elettra Oleari, Anahita Bagherzadhalimi, Francesca Sacchitelli, Bernd Kiefer, Stefania Racioppa, Clara Pozzi, Alberto Sanna

Research output: Contribution to journalArticle

Abstract

Establishing a positive relationship between a user and a system is considered important or even necessary in applications of social robots or other computational artifacts which require long-term engagement. We discuss several experiments investigating the effects of specific relational verbal behaviors within the broader context of developing a social robot for long-term support of self-management improvement in children with Type 1 diabetes. Our results show that displaying familiarity with a user as well as eliciting the user’s selfdisclosure in off-activity talk contribute to the user’s perception of the social robot as a friend. We also observed increased commitment to interaction success related to familiarity display and increased interest in further interactions related to off-activity talk.

Original languageEnglish
Pages (from-to)380-389
Number of pages10
JournalLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9388
DOIs
Publication statusPublished - 2015

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Keywords

  • Child-robot interaction
  • Continuity behaviors
  • Familiarity display
  • Human-robot interaction
  • Long-term interaction
  • Off-activity talk
  • Perception of robot as friend
  • Personalization
  • Self-disclosure
  • Social robot
  • Verbal behavior

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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